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The Data Protection Ordinance (GDPR) applies as a law in all EU member states as of May 25, 2018. The regulation will entail some changes for those who process personal data and strengthen the rights of the individual in terms of personal integrity.
Use of personal information
We use the personal data to be able to deliver products and services and to provide support accordingly. We need the personal information to send operational information about the products, services, and for fulfilling legal requirements.
We use personal data to market our products and services, and to provide information about new products and services, newsletters and invitations to our events.
We use data that is provided to us with for responding to questions or requests. The information we collect and store is name, company, business related e-mail, phone number and address. If necessary for performance of a contract we collect and store; job title, the content of your message to us and other information you provide us with.
After targeted mailings no information is saved Delivery address is not regarded as personal data.
Lawfulness of processing
Hydroscand process personal information based on that the processing is necessary for the performance of a contract when Hydroscand provide products and services according to orders or a purchase is made in one of our branches.
Hydroscand process personal information with the purposes of the legitimate interests, based on interest balance when Hydroscand have a legitimate interest in using personal data for statistics and marketing our products and services, ensuring payment and fraud prevention, as well as the supporting of legal obligations in order to comply with applicable laws and other legal requirements.
For marketing purposes, we use personal data based on consent.
Hydroscand saves the above-mentioned personal data for persons that represent a business or company with which Hydroscand has a business relationship with and as long as there is a legal obligation to comply with applicable legal requirements, basis for payments, warranty issues and complaints.
Rights to receive information
At any time, a registered person has the right to:
request a copy of the information that we hold
correct the data that we hold
ask for the data we hold to be erased from our records
ask for restriction of our use of data
oppose to certain types of processing
have personal data transferred to another organization
All this is provided free of charge. A registered person can at any time notify Hydroscand that one no longer want to receive information for marketing purpose and can be deleted from Hydroscands system.
Access to information
Information can be shared within the Hydroscand Group. For information about companies in the Hydroscand Group companies, see www.hydroscand.com.
We never forward, sell or exchange data for marketing purposes to third parties outside of Hydroscand Group.
If you have a complaint about how we use your personal data, you have the right to lodge a complaint with the supervisory authority (in Sweden; Integritetsskyddsmyndigheten (IMY), Box 8114, 104 20 Stockholm).
If you wish to contact us regarding your personal data please use the following contact information:
Hydroscand Group Bogårdsvägen 43 Box 401 SE- 128 06 Sköndal
Our branches are the backbone of Hydroscand. With more than 240 aftermarket branches across 18 countries, we are always close at hand, conveniently located and ready to help.
Let our experienced staff help you with whatever you need, quickly and professionally so that you can get on with your work. We know the time from a hose break, until the machine is operational again, is very precious.
Proximity to our customers
Our philosophy is simple and as valid now as it was when Hydroscand started more than 50 years ago – we want to always be close to our customers.
Always ready to help
We offer unparalleled flexibility and service level. Many of our branches are on call 24/7, and if you need help on site we offer HoseExpress mobile service units.
Complete product range
Our branches carry a comprehensive product range, optimized for the local market. Should you have unique requirements, we can always help out with that as well.
Experts in our niche
You can expect nothing but cutting-edge expertise from our highly knowledgeable staff, and our braches are equipped with modern machinery to ensure high quality.