Hydroscand launches HoseExpress on Bike in Sweden
Hydroscand is developing their mobile hose service, HoseExpress, by adding a new dimension. Where the HoseExpress vans have difficulties to reach the customer, Hydroscand will be able to offer hose service with a motorcycle instead.
Hydroscand Sweden is now offering hose service with a motorcycle. The first step was to launch the service in Stockholm, Sweden. From there, the service will be spread geographically to other cities, based on demand. The next step is to launch the service in a number of the twenty countries where Hydroscand is represented today.
HoseExpress on Bike is a smart solution that enables Hydroscand to help customers more efficiently, even in difficult terrain, where the service vans may have trouble to get through. It will also enable Hydroscand to shorten the response times to customers during peak hours, which is well needed in Stockholm, where the traffic has a great impact on Time to Customer.
“HoseExpress on Bike will give us the tools we need to be able to quickly help our customers with common problems - even in Stockholm's worst rush traffic. We are constantly working to shorten the response time and increase accessibility for HoseExpress. This is one of the measures we have taken to develop the service further,” says Leif Clevesjö, concept manager for HoseExpress at Hydroscand in Sweden.
The motorcycle will be equipped with the most common hoses and couplings as well as a hose press and the tools required to be able to press and mount the hose on site. If something is missing, the service technician on the motorcycle will be able to pick it up from the nearest of the five Hydroscand branches in Stockholm.