The Data Protection Ordinance (GDPR) applies as a law in all EU member states as of May 25, 2018. The regulation will entail some changes for those who process personal data and strengthen the rights of the individual in terms of personal integrity.
Use of personal information
We use the personal data to be able to deliver products and services and to provide support accordingly. We need the personal information to send operational information about the products, services, and for fulfilling legal requirements.
We use personal data to market our products and services, and to provide information about new products and services, newsletters and invitations to our events.
We use data that is provided to us with for responding to questions or requests. The information we collect and store is name, company, business related e-mail, phone number and address. If necessary for performance of a contract we collect and store; job title, the content of your message to us and other information you provide us with.
After targeted mailings no information is saved Delivery address is not regarded as personal data.
Lawfulness of processing
Hydroscand process personal information based on that the processing is necessary for the performance of a contract when Hydroscand provide products and services according to orders or a purchase is made in one of our branches.
Hydroscand process personal information with the purposes of the legitimate interests, based on interest balance when Hydroscand have a legitimate interest in using personal data for statistics and marketing our products and services, ensuring payment and fraud prevention, as well as the supporting of legal obligations in order to comply with applicable laws and other legal requirements.
For marketing purposes, we use personal data based on consent.
Hydroscand saves the above-mentioned personal data for persons that represent a business or company with which Hydroscand has a business relationship with and as long as there is a legal obligation to comply with applicable legal requirements, basis for payments, warranty issues and complaints.
Rights to receive information
At any time, a registered person has the right to:
request a copy of the information that we hold
correct the data that we hold
ask for the data we hold to be erased from our records
ask for restriction of our use of data
oppose to certain types of processing
have personal data transferred to another organization
All this is provided free of charge. A registered person can at any time notify Hydroscand that one no longer want to receive information for marketing purpose and can be deleted from Hydroscands system.
Access to information
Information can be shared within the Hydroscand Group. For information about companies in the Hydroscand Group companies, see https://www.hydroscand.com.
We never forward, sell or exchange data for marketing purposes to third parties outside of Hydroscand Group.
If you have a complaint about how we use your personal data, you have the right to lodge a complaint with the supervisory authority (in Sweden; Datainspektionen, Box 8114, 104 20 Stockholm).
If you wish to contact us regarding your personal data please use the following contact information:
Hydroscand was founded in 1969 in Stockholm, Sweden. Today we are a leading global provider of affordable services and solutions for hoses, fittings and related customer needs.
Dedicated to the flow
We work innovatively and customer-driven and we strive to always find solutions that help our customer increase their productivity and profitability. We are committed to protecting our customers from operational disruptions and unscheduled downtime. We offer an extensive and innovative service portfolio supplemented by a broad product range. Our solutions are available through Hydroscand branches, mobile service units, production centers, resellers and e-commerce. We are also a leading partner and solution provider to OEMs worldwide. Based on their unique demands, we deliver tailor-made solutions with strong local support.
Local champions with global presence
With operations in 20 countries, more than 240 hose service branches, over 140 HoseExpress service vans and 450 resellers we are always strategically positioned to support our customers’ operations. Our decentralized organization, customer-driven supply chain and knowledgeable local staff enables us to support our customers quickly and cost-effectively, wherever they are operating.